The Director of Human Resources (“HR”) is responsible for leading and overseeing the recruitment, orientation, professional development, evaluation, and compensation of administrative professionals and paralegals within the firm; developing and managing HR initiatives; overseeing HR systems and processes; handling employee relations matters; serving as a liaison to other Firm administrative departments; providing HR advice and guidance; and assisting to build and maintain a high-performance, collaborative team-oriented culture, all under the direction of the Chief Human Resources Officer (“CHRO”).
Responsibilities
- Oversee the recruitment of administrative professionals
and paralegals, as well as their orientation and onboarding,
ensuring that the experience is efficient, effective, and
consistent with the firm’s goals and objectives. Draft
and update position descriptions as needed, and work
collaboratively with other administrative departments to enhance
the orientation and onboarding processes.
- Design appropriate professional development programs for
administrative professionals and paralegals that are tailored to
the firm’s needs and to individuals’ roles, and that
further the Firm’s goals of fostering a High-Performance
Culture, including managerial training, staff training, and HR
compliance training.
- Manage HR operations team, and work closely and
collaboratively with all members of the HR Department, serving as a
mentor and adviser. Demonstrate and instill a passion for
excellent customer service, high quality work, close attention to
detail, and prompt, timely and accurate work production and
communications.
- Oversee the HR aspects of the Firm’s HR technology
system -Workday -and the production of timely and accurate HR
reports needed for management purposes, requests for proposals, and
surveys.
- Oversee the process flow of HR tasks within the
department, ensuring that they are efficient and effective, and the
continual improvement of that process flow as
needed.
- Oversee the annual evaluation and compensation processes
for administrative professionals and paralegals, ensuring that they
are efficient and effective, and that compensation is appropriate
and consistent with relevant markets.
- Handle employee relations issues effectively,
demonstrating compassion, good judgment, and a desire to ensure
that all personnel perform at the highest level possible, and
consistent with firm policies and procedures.
- Serve as an HR resource available to provide guidance and
direction to those in managerial positions, working collaboratively
and supporting their needs and the goals of the
Firm.
- Ensure Firm compliance with federal and state legislation
pertaining to recruitment and employment management, and stay
abreast of legislative changes in this area, including evolving
posting and notice requirements. Ensure appropriate postings and
notices are provided throughout the Firm’s offices as
required.
- Oversee work on the Firm HR budget and costs related
thereto throughout the year.
- Assist in the development and maintenance of Firm
employment policies, drafting and editing policies as needed and
ensuring that they are communicated appropriately.
- Manage the placement and updates of HR information on the
Firm’s Intranet.
- Monitor industry trends and make recommendations to the
CHRO relating to policy changes based on such
trends.
- Serve as an HR ambassador and role model to other members
of the HR team and colleagues at the Firm, demonstrating a strong
personal commitment to the Firm’s High-Performance
Culture.
- Provide continual updates to the CHRO regarding status of
ongoing work and any issues which arise.
- Other duties as assigned.
Skills/Qualifications
Education
- Bachelor’s degree required; JD a plus.
Experience
- 12+ years of HR experience in a professional service
environment, preferably in a law firm setting.
- 8+ years’ experience managing a
team.
- Labor & Employment law background a plus.
Certificates &
Licenses
- JD, SPHR or SPR preferred.
Competencies
- Strong written and oral communication
skills.
- Excellent interpersonal skills, and ability to
effectively interface with attorneys at all levels, administrative
professionals, candidates for employment, and third parties outside
the firm.
- Client-focused and highly responsive.
- Strong organizational skills and detail-orientation, with
ability to efficiently produce accurate and precise work
product.
- Ability to prioritize workload and multi-task, and work
well under pressure.
- Strong knowledge of federal and state employment laws and
regulations.
- Ability to move initiatives forward, meet deadlines, be
highly responsive, and to simultaneously manage and appropriately
prioritize a large number of on-going projects.
- Strong work ethic and results driven, with effective
problem-solving skills.
- Excellent listening skills and ability to demonstrate
compassion, empathy and good judgment, as well as ability to work
well with a broad variety of people.
- Excellent drafting and writing skills.
- Strong technical and computer skills, with proficiency in
MS Word, Outlook, and Excel required and experience with
PowerPoint, viDesktop, and Workday a plus.
- Commitment to maintaining the confidentiality of
sensitive and confidential information.
- Commitment to consistent communication and follow up in a
regular and appropriate manner.
- Ability to work extended hours to meet the needs of the Firm.
Physical
Demands
- Ability to sit for long periods of time, type, and handle light lifting.
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